SHIPPING AND CUSTOMER SERVICE POLICIES
SHIPPING RATES AND POLICIES
When ordering by mail please include the freight charge with your payment. Payment by personal check may delay your order. Money order or credit cards are preferred. Phone orders must be paid by credit cards. We ship VIA U.P.S. ground and United States Postal Service. Shipping charge is $12.50 for the first item and $2.00 for each additional item. Overseas orders are shipped via U.S.P.S. only. International shipping costs are calculated by weight of the items being shipped. International restrictions allow only 5 items per shipment.
For returns you can e-mail ( firstname.lastname@example.org ) or call customer service ( 1-800-790-8818 ) for a return authorization number. Returns without this will not be accepted and will be returned to the sender. All returns must have all tags still attached and be unworn unless it is because of faulty workmanship. You have 30 days from receiving your order to request a return authorization number.
Orders are processed Monday through Friday 10:00 AM through 5:00PM - Pacific Time
Phone orders can call 1-800-790-8818
Mail orders to : Correction Connection PO Box 362, Pendleton, OR 97801